Never lose another lead.
JomChats captures every enquiry, puts it in the right agent's hands, and makes sure someone actually follows up. Add the AI when you want it, or keep your team doing all the talking.
A lead doesn't die when nobody answers. It dies when nobody follows up.
Everyone knows about the message that sat unread overnight. The expensive one is quieter: the enquiry that got answered, got assigned, and then just sat there. Nobody meant to drop it. It simply stopped being anyone's job.
Nobody answered
Somebody answered, then nothing
You can't fix this by telling the team to try harder.
You fix it by making the follow-up impossible to forget. JomChats gives every enquiry an owner and a clock. If nobody makes contact in time, it moves to somebody who will — and you can see all of it, without asking anyone for an update.
Live in days. Not months.
Three steps. No new apps for your customers, no new number, nothing for your agents to learn.
Connect your WhatsApp
We plug JomChats into the WhatsApp Business number you already use. Your customers keep chatting exactly where they do now.
Choose your package
Without AI, your agents do all the talking. With AI, it drafts or answers for them. One switch, and you can change it any time.
It runs the chase
Every enquiry becomes a card with an owner and a clock. Nobody makes contact in time, it moves to the next agent. You see who is working and who is not.
We set the whole thing up for you. Your team doesn't install anything.
Two packages.
Three ways to run it.
Some bosses want their own people talking to customers, full stop. Some want the help but want to read it before it goes out. Some want it handled at 2 AM. Same product underneath.
Your team does the talking.
The AI stays completely silent. JomChats captures every enquiry, assigns it, chases the follow-up and reports on it. Nothing is ever sent to a customer by a machine.
It drafts.
The AI writes the reply, your agent reads it and taps send. Nothing reaches a customer that a human hasn't seen.
It answers.
The AI replies in seconds, around the clock, and hands over the moment something needs a person.
Drafting and answering are the same price — the AI does the same work either way, you're only choosing who presses send. Start where you're comfortable and move when you're ready.
The pipeline first.
The AI when you want it.
The part that stops leads going cold
In every plan, with or without the AIThe follow-up chase
No contact after the time you set? One warning with two buttons: “I've got this” or “Release”. Still nothing, it goes to the next agent. You choose the hours and how many times it passes.
Nobody fills in a form
Your agent taps the customer's number to message them, and that tap is the log. Contact times, response times, all of it — without a single field typed.
Every enquiry becomes a card
WhatsApp, Facebook lead ads, or an Excel list you already have. Nothing lives in someone's phone any more.
Straight to an agent
Rotation, working days, whoever is up next. No group chat where everyone assumes someone else took it.
Statuses in one tap
Interested, viewing booked, not now, closed. Your words, your stages.
One team inbox
Everyone works the same company number, and nothing walks out the door when an agent does.
Broadcasts
Message your list, opt-outs handled properly.
Reports that answer real questions
Who is working, who answers fastest, where leads fall out. And which ad actually closes deals, not just which one brings the most people. Plus a monthly brief written in plain words.
And when you want it, the AI
✦ With AI package — everything above, plusReplies in seconds, 24/7
Or drafts every reply for your team to approve. Your choice, one price.
BM, English, 中文 and Manglish
Voice notes transcribed and answered.
Fact-checked, every single reply
It answers only from facts you approved. It cannot invent a price.
Lead details from every chat
Budget, area, intent — logged without anyone typing.
It nudges the next step
Offers the viewing, sends the brochure, books the slot.
Trained before trusted
A practice week, a go-live gate, then daily spot checks.
If your customers chat on WhatsApp, it works for you.
Property, car dealers, services, clinics, salons, cafes — same idea, your words. Tap through a few:
Shown with the AI doing the talking. Without AI, these land with your agents instead — captured, assigned and chased the same way.
Pay by how many customers you handle. Everything else is included.
Every plan has every feature. You're choosing two things only: how many customers a month, and whether the AI talks to them. No per-user fees, no credits, no feature gates.
Without AI
Your agents do all the talking. Everything else is automatic.
Every plan includes
Getting leads in
- WhatsApp enquiries on your business number
- Facebook and Instagram lead ad forms, straight in, no spreadsheet
- Import an existing list from Excel
Getting them to the right person
- Every enquiry becomes a card with one named owner
- Automatic assignment by rotation, aware of working days and hours
- The follow-up chase: a warning at the hour you set, then it passes to the next agent
- One-tap “I've got this” or “Release” on the warning
- You set the clock, the number of passes and what happens at the end
Working the lead
- Team inbox on one company number, everyone in the same place
- Contact and response times logged from a tap, never a form
- One-tap statuses in your own words and stages
- Full customer records with the whole conversation history
- Notes and file sharing with the customer
- Appointment booking with reminders
Reaching your list
- WhatsApp broadcasts to any segment
- Opt-outs and STOP handled automatically
Knowing what happened
- Sales report: who is working, who answers fastest, where leads fall out
- A "chase today" list: who is going cold right now, oldest first
- Which ad brought each lead, and which ad actually closes them
- Whether answering fast is actually winning you more business
- Why leads go away — and whether it's the ad or the follow-up
- First-touch and on-time follow-up tracking per agent
- The monthly brief, written in plain words
- A weekly summary by email, if you want one
- Download every customer, their details and your notes as a spreadsheet, any time
The account itself
- Unlimited agents and sign-ins, no per-user fee
- An industry starter pack so day one is not an empty screen
- Set up for you by us
- Support over WhatsApp
With AI ✦
It drafts or it answers. Same price either way. Everything in Without AI, plus the AI.
Same plans, same caps, one switch — everything in Without AI, plus
- Replies in seconds, 24/7 — or drafts every reply for your team to approve. Your choice, and the same price either way
- Answers in BM, English, 中文 and Manglish
- Voice notes transcribed and answered
- Fact-checked on every reply: it answers only from facts you approved, and it cannot invent a price
- Lead details captured from the chat — budget, area, intent — without anyone typing
- It nudges the next step: offers the viewing, sends the brochure, books the slot
- Hands over to a person the moment it is unsure
- Two extra reports: how much it handles on its own, and what your customers keep asking about
- Trained before trusted: a practice week, a go-live gate, then daily spot checks
Unlimited team. No per-user fees. No wallet to keep topped up. You're never charged for contacts sitting in your database — only for customers you actually dealt with.
What if we go over?
Nothing stops working, and there are no surprise bills — we'll always message you first. The extra is covered by a prepaid top-up pack: RM 100 per 100 customers (RM 250 on the With AI package), and packs never expire. Over most months? We'll suggest the next plan — it usually works out cheaper for you.
More than 1,500 customers a month?
Talk to us and we'll build the plan around your volume. Book a demo →
- Yearly billing is up to 22% off, shown as a monthly figure.
- A customer handled means someone your team or the AI actually dealt with that month. Not your whole database.
- Switch plans, or switch the AI on and off, any time. A change to your bill starts the following month.
- WhatsApp message fees are billed to you by Meta directly, not by us.
- Cancel monthly. Every customer, their details and your notes download as a spreadsheet whenever you want, cancelling or not.
We'd rather it say “let me check”
than guess.
Most people's worry about AI is simple: what if it lies to my customers? So we built JomChats the opposite way. It's boring about the truth — on purpose.
Nothing goes quiet
Every lead has an owner and a clock. If someone sits on one, you find out the same day, not at the end of the month.
Only your knowledge
The AI answers strictly from the info you give it. It can't pull “facts” from the internet or invent a price to sound helpful.
Unsure? It hands over
No guessing games. When a question falls outside what it knows, it politely passes your customer to a real person.
Your data stays yours
Your conversations and business info live in your own private vault. Never sold, never used to train anyone's AI. Every customer, their details and your notes download as a spreadsheet whenever you want.
A wrong answer can cost you a customer. So the one thing JomChats will never do is confidently make something up.
Honest answers.
No. Without AI is a full package, not a trial. Your agents do all the talking and JomChats does the capturing, assigning, chasing and reporting. Plenty of teams run it that way on purpose. Turn the AI on later if you ever want to.
No, and they never fill in a form. Your agent taps the customer's number to message them, and that tap is the log. Statuses are one tap. That is the whole job.
Yes. Without AI, AI drafting and AI answering are one switch, and you can move between them whenever. A change to your bill starts the following month.
That works, and here is the honest limit: we can log that an agent opened the chat and how fast, but we can't see what they typed on their own phone. On one shared company number everything is captured properly. Most teams start on their own phones and move over.
No. JomChats plugs into the WhatsApp Business number you already use. Your customers keep messaging the same number they always have — nothing changes on their side.
We connect your number, set up your statuses, relay hours and team, and test everything with you before a single customer sees it. You don't install anything and your team doesn't learn a new system.
It says so, honestly — something like “let me check with the team” — and passes the chat to a real person with the full conversation attached. It never guesses and never invents an answer.
English, Bahasa Malaysia and Chinese — plus everyday Manglish. It automatically replies in whatever language your customer used, so every customer feels at home.
Yes. Your conversations and business information live in your own private vault, isolated from every other client. They're never sold and never used to train anyone else's AI.
Ready to never lose
another lead?
See JomChats working on your kind of business in a quick 15-minute demo. No slides, no hard sell — with the AI or without, your call.